acv66 Terms & Conditions

Account Eligibility & Registration

By accessing acv66, you confirm you are at least 18 years old and a resident of Bangladesh. Players from restricted jurisdictions are not permitted to open or maintain accounts on our platform. acv66 requires all users to provide accurate, complete, and current information during registration. Providing false details or using another person's identity is grounds for immediate account suspension and forfeiture of funds.

Each player may maintain only one active account with acv66. Duplicate accounts or accounts created to circumvent restrictions will be closed, and funds consolidated or forfeited at our discretion. We reserve the right to request proof of identity, address, and age at any time and to suspend your account pending verification.

Registration Process

To register, you must complete the online form with your full name, date of birth, contact details, and preferred payment method. You will receive a verification email or SMS. Accounts are considered active only after email and/or phone confirmation. acv66 is not responsible for delays in verification caused by incorrect contact information provided by you.

Responsible Gaming Obligations

acv66 is committed to promoting responsible gaming. All players acknowledge that gambling carries financial and personal risk. You agree to play only for entertainment and within your financial means. acv66 provides tools to help you stay in control: deposit limits, session reminders, and self-exclusion options accessible in your account settings at any time.

If you or someone you know shows signs of problem gambling—such as chasing losses, spending beyond your budget, or gambling to escape problems—please seek help. acv66 partners with recognized support organizations in Bangladesh. Contact information for counseling services is available on our Responsible Gaming page.

Betting Limits & Cooling-Off

You may set daily, weekly, or monthly deposit limits. Limits take effect immediately for new settings or at the end of your current cycle for reductions. Once set, limits cannot be removed for 24 hours. acv66 also offers a cooling-off period: you may request a temporary account pause (24 hours to 30 days) by contacting [email protected]. During this period, your account remains locked and no deposits or play are permitted.

Bonus & Promotion Terms

All bonuses and promotions offered by acv66 are subject to specific terms, which will be displayed clearly at the time of offer. The welcome bonus for new players is 145% of your first deposit, capped at ৳11,500. To claim any bonus, you must opt in and meet all wagering requirements within seven days of receipt.

Wagering Requirements

Bonus funds must be wagered 16 times the bonus amount before withdrawal. For example, a ৳1,000 bonus requires ৳16,000 in total bets. Certain games (such as live card games and table games) may contribute less toward wagering. Sports betting, scratch cards, and certain promotions may have different rules—check the promotion terms.

Bonus funds cannot be withdrawn as cash; only net winnings above the bonus amount may be cashed out. If you withdraw before completing the wagering requirement, the remaining bonus is forfeited. Bonuses are non-transferable and available only to eligible players. Abuse of promotions—such as opening multiple accounts to claim repeated bonuses or exploiting system errors—will result in account closure and fund confiscation.

Reload & Loyalty Bonuses

Existing players may receive reload bonuses (typically 12% on additional deposits) and daily cashback (0.6% on losses). These are credited automatically after deposit and wagering, subject to the terms published at the time of your deposit. acv66 reserves the right to suspend or modify promotional offers without notice.

Deposits, Withdrawals & Payment Methods

acv66 accepts payments via bKash, Nagad, Rocket, Bank Transfer, and Upay. The minimum deposit is ৳300, and the minimum withdrawal is ৳400. Your daily withdrawal limit is ৳160,000 unless you hold a higher VIP tier, which increases this limit.

Deposit & Withdrawal Times

Transaction Type	Processing Time	Typical Timeframe
Deposit (all methods)	Instant to 5 minutes	Credited immediately upon confirmation
Withdrawal (first time)	Up to 1 hour	After KYC verification completed
Withdrawal (subsequent)	30 minutes	Average processing time

Before your first withdrawal, you must complete Know Your Customer (KYC) verification. You will be asked to upload a copy of your National ID Card, Passport, or Driving Licence, and we may request proof of address. Verification typically completes within 6 hours during business hours. Unverified accounts are restricted to play only; no withdrawals are permitted until KYC is approved.

Payment Responsibility & Disputes

You are responsible for ensuring that payment details are correct. acv66 is not liable for transactions initiated with incorrect information. All deposits are final; acv66 will not reverse or refund completed deposits except in cases of error or fraud. If you believe a deposit was made in error, contact support immediately with transaction details and proof.

For withdrawal disputes, acv66 will investigate and respond within 3 business days. If funds are not received after processing confirmation, contact your payment provider and provide acv66 with your transaction reference number so we can follow up with our banking partners.

Account Security & User Conduct

You are solely responsible for maintaining the confidentiality of your login credentials. Never share your password, security questions, or two-factor authentication codes with anyone, including acv66 staff. Our team will never ask for your password via email or chat. If your account is compromised, contact support immediately at [email protected].

Prohibited Activities

The following activities are strictly prohibited on acv66:

• Using automated software, bots, or scripts to play games or exploit bonuses
• Collusion with other players, dealers, or staff to gain unfair advantage
• Attempting to manipulate odds or game outcomes
• Creating multiple accounts to claim repeated bonuses or bypass restrictions
• Using stolen payment methods or funds obtained illegally
• Harassment, abusive language, or threats directed at staff or players
• Spreading false information about acv66 or our services

Violation of these rules will result in account suspension, funds confiscation, and potential legal action. acv66 reserves the right to ban users at any time for conduct that violates these terms or harms the platform.

Dispute Resolution & Complaints

If you have a complaint or dispute regarding your account, a game outcome, or a transaction, contact acv66 customer support within 30 days of the incident. You can reach us via live chat (24/7), email ([email protected]), or through your account support ticket.

acv66 will acknowledge your complaint within 24 hours and provide a full response within 7 business days. We will investigate game logs, payment records, and account activity to resolve the matter fairly. If you are unsatisfied with our response, you may escalate your complaint to our compliance team for further review.

General Provisions & Liability

These Terms & Conditions constitute the entire agreement between you and acv66. By using our platform, you accept all terms in full. acv66 reserves the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of acv66 after changes are posted constitutes your acceptance of the new terms.

acv66 is provided "as is" without any warranty. We are not liable for losses, damages, or interruptions caused by technical issues, internet outages, force majeure events, or third-party service failures, except where local law forbids limitation of liability. Your use of acv66 is at your own risk.

For questions about these Terms & Conditions or to request clarification, contact [email protected] or use our live chat. Our support team is available 24/7 to assist you.